Deliveries, Stocks and lead times- IMPORTANT INFORMATION
We source all our models from our trusted supplier overseas. When the goods are shipped, this normally takes 4 weeks, then allowing an extra week for goods to clear customers and be processed in our warehouses.
Occasionally, delays can happen outside of our control with seafreight; such as the blockage on the Suez Canal a few months ago.
If there is any chance we think your order may be delayed, we will contact you to let you know as soon as possible.
When we have our stock at our warehouses, we ship out on a pallet with TPN connect and you will receive a text an email to notify you of this. We will contact you prior to organise a date that suits you to co ordinate the delivery
What it means when our items are listed for sale
Many suppliers sell their stock and it will say 'delivered to you in 8 up to 12 weeks. ModeRattan will only ever list stock for sale once the items are made, and in transit to us here in the UK.
International shipping takes around 4/5 weeks, and with lead times of more than this it means the items likely haven't even been made, let alone dispatched.
**We are not currently shipping to Northern Ireland.
If you are in the Scottish Highlands, please contact us for a delivery charge.**
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